| Work Design
Every organization has room to
improve its systems and processes. Years of doing the things the
same way, resistance to change and lack of understanding between
functional areas lead to inefficiencies and even conflict. We
bring key stakeholders to the table, map current processes and
redefine the future. It’s called Work Design, and it
works. Not only do you streamline your organization’s
systems; people work together better with a clearer
understanding of how their efforts contribute to the business's
success. Work Design becomes a model for continuous
improvement.
At Breken, our innovative model
of work redesign increases front-line commitment to a more
productive workplace. By emphasizing participation of
individuals most clearly affected by redesign and increasing
their knowledge of potential people and technology solutions, a
flatter, more flexible and more efficient work structure is
created.
| Process
Improvement Method |
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Work Design is a tool for
positive change, incorporating Total Quality Management
practices and applying Process Reengineering methodologies.
By empowering front-line employee teams to redesign work
processes, the result is a more innovative, flexible,
responsive, and performance oriented organization.
Breken's work design methodology aligns organizational systems
with business objectives and vision. The steps in Breken's
work design include:
- Developing an overall
process map for the organization;
- Determining work design
priorities in terms of specific processes needing
improvement and setting the order of redesign activities;
- Tackling the first process
redesign, establish process goals and outcomes as approved
by senior management - the design team will be working to
ensure that the redesign achieves these specific outcomes;
- Assembling the work design
team, utilizing representatives
from each job class involved in the process;
- Facilitating the technical
and social analysis, leading to a fully redesigned process;
- Approving recommendations
from senior management; and
- Implementing planned program
of change.
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